Before Ordering Please Read The Following Information:
Please note: MCC Does Not provide free shipping envelopes to International Orders. All orders are required to ship a frozen or unactivated plastic card to the laboratory for processing; this is the only way to successfully create a functional metal card. (Free shipping U.S. orders only). International orders will have the option to choose EXPRESS International Shipping at Checkout.
Step 1) Place your order online. A confirmation receipt will follow along with a seperate payment option email.
Recommended: the BETA EMV Chip Swap™ procedure is now available; worldwide.
Disclaimer: Learn more about our Beta EMV Chip Swap™ Procedure HERE.
Please Note: RFID Contactless Touch Pass/ PayWave Cards have a 12% failure rate (see photo below) We highly recommend upgrading a card without the RFID feature.
Attention: All Premium Custom Engraved card clients, Do Not Ship your Plastic Card to the Laboratory UNTIL you have approved your Custom Commissioned Artwork. This is to ensure the least amount of down time you will experience without your card. We do not want your plastic card waiting in a queue for approved artwork.
Step 2) Email a redacted photocopy/screenshot/pdf scan of your valid State/Country issued Identification Card(ID), Driver’s License (DL) or Passport (used to verify your identity & serve as proof of purchase) Email photocopy, cell phone picture or PDF scan to Info@metal-creditcard.com
Orders that are not verified will be delayed; no exceptions.
Step 3) Shipment of Original Plastic Card to our lab is required. In order to minimize the processing time frame, it is required that you (the purchaser) ship us (the service provider) the original plastic card selected to be upgraded. It is the sole responsibility of the purchaser to ensure the original plastic card is shipped in a timely manner so that we may return it with the new metal card, ready & activated. Shipping instructions will be provided to you via the Order Confirmation Receipt email after your purchase.
Shipping to the United States:
It is highly recommended to contract Fedex, UPS or DHL to ship us your original card. The fees, liabilities & level of service used to ship us your original card is up to the discretion of the purchaser. Take into consideration there are several methods of shipping. We recommend you choose the method and time frame that best suites your needs. Metal-CreditCard.com does not reimburse/refund shipping fees. All additional fees are the sole responsibility of the purchaser.
The $65 shipping fee paid at the time of your purchase is utilized for the Return Shipping to you via USPS International Priority EXPRESS mail service or DHL Express International. (approximately 3 to 5 business days)
Any questions concerning this process feel free to contact customer service at CustomerService@Metal-CreditCard.com
Mailing Address: (Via FedEx, UPS or DHL)
MCC Production Lab/USPS
120 E. La Habra Blvd #873
La Habra, CA 90631