International Processing
Before Ordering Please Read The Following Information:
Update: 05/21/23
Please note: MCC Does Not provide free shipping envelopes to International Orders. All orders are required to ship a frozen, locked or unactivated plastic card to the laboratory for processing; this is the only way to successfully create a functional metal card.
International orders will have the option to choose between two International Shipping options during the order submission process.
Step 1:
Submit your order online. A confirmation receipt will follow with all approved payment methods. All payments are collected by MCC parent company.
Recommended: the EMV Chip Swap™ procedure is now available; worldwide.
Disclaimer: Learn more about our EMV Chip Swap™ Procedure HERE.
Please Note: RFID Contactless Touch Pass/ PayWave Cards have a 2% failure rate (see disclaimer link above)
Attention: All Custom Engraved card clients, Do Not Ship your Plastic Card to the Laboratory UNTIL you have approved your Custom Commissioned Artwork. This is to ensure the least amount of down time you will experience without your card. We do not want your plastic card waiting in a queue for approved artwork.
Step 2:
Shipment of Original Plastic Card to our lab is required. In order to minimize the processing time frame, it is required that you (the purchaser) ship us (the service provider) the original plastic card selected to be upgraded. It is the sole responsibility of the purchaser to ensure the original plastic card is shipped in a timely manner so that we may return it with the new metal card, ready to be activated. Shipping instructions will be provided to you via the Order Payment Confirmation Receipt email after your purchase.
Shipping to the United States:
It is highly recommended to contract Fedex, UPS or DHL to ship us your original card. The fees, liabilities & level of service used to ship us your original card is up to the discretion of the purchaser. Take into consideration there are several methods of shipping. We recommend you choose the method and time frame that best suits your needs. Metal-CreditCard.com does not reimburse/refund shipping fees. All additional fees are the sole responsibility of the purchaser.
We also recommend, in order to avoid customs holds or delays, if required to place a value of the contents to make the value ZERO and label the contents a GIFT CARD; NOT a debit or credit card. Lastly, please ensure the card is locked, frozen or unactivated.
The $75 shipping fee paid at the time of your purchase is utilized for the Return Shipping to you via USPS International Priority EXPRESS mail service, UPS or DHL Express International. (approximately 3 to 5 business days)
Duties and Taxes:
Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order. You may check with your country’s customs office to determine if there will be additional costs or duty fees. MCC places a $0.01 USD value on all international shipments to minimize customs and duty fees.
Any questions concerning this process feel free to contact customer service at [email protected]
Mailing Address: (Via FedEx, UPS or DHL)
MCC Production Lab
Unit 402
3690 W Gandy Blvd, Tampa, FL 33611
